Refund policy

Merchandise may be returned for a refund (minus shipping costs) within fourteen (14) days of the original purchase date only when accompanied by the original sales receipt. After fourteen days (14) all sales will be final and merchandise will not be eligible for return or exchange. Merchandise that has been worn, used, altered or damaged will not be accepted for a return.  Once our returns department has inspected the item(s) and approved them for re-sale, you will be refunded the cost of the item(s). If the item is defective, the replacement merchandise will be shipped after our returns department has inspected the item. Please contact info@palosapparel.com if you have any questions prior to processing a return. 

All items marked FINAL SALE cannot be returned or exchanged.

To process a return please email info@palosapparel.com You will be issued a return authorization #. We recommended you obtain a tracking number prior to sending back returns. Once an RA# is processed, the items must be shipped out immediately so packages can be received within 2 weeks of the date the RA# was created. Palos reserves the right to refuse return of any merchandise that does not meet the above return requirements at our sole discretion.